Percat Water recognises that our customers value their right to privacy and want to be assured that any personal information that they provide to us will be used in accordance with their wishes. Percat Water is committed to ensuring that you are fully informed as to how your personal information will be used and that it will be kept secure.
1. What Information Do We Collect?
2. Purposes for which we Use Information
3. Participation Agreement
4. Internal Analysis
5. Updating Information
6. Sharing of Information with Third Parties
7. Legal Disclaimer
8. Security
9. Encryption
10. Cookies
11. Changes to Privacy Policy
12. Business Transfers
13. Acceptance of Terms
14. Contact us
1. What Information Do We Collect?
Percat Water may collect personal information from you relating both to your identity and personal preferences as well as our services. Percat Water will endeavour only to collect such information as is necessary for the stated purpose for which we are collecting the information. Wherever possible, Percat Water will provide you with clear information as to the type of information, we wish to collect and how we want to use it. You will be given a clear option to agree or not agree to such information being collected. There are a number of different ways that we may collect personal information from you. At the time of collection we will set out clearly the information that we are collecting and the purposes for which we will use it.
2. Purposes for which we Use Information
Our objective is to inform you before or at the time of collection as to the information we are collecting and the purposes for which we wish to use such information. We will seek your clear consent to your information being used for the stated purposes and will only collect such information as is reasonably necessary to achieve those purposes. Percat Water will clearly inform you as to information that it requires to proceed with the stated purpose and information that is merely optional. If you choose not to provide required information Percat Water may not be able to comply with your request or provide certain services.
3. Participation Agreement
Information you provide upon registration will be recorded will assist in providing assistance, if you contact our customer support service. Information from you about Percat Water’s services is important for us. We may contact you and ask about our services and also to inform you of upgrades, promotions and new services that you may be interested in.
4. Internal Analysis
Percat Water may use the information you provide us with for our own internal statistical and analytical purposes, to evaluate and profile customers including customer preferences which we may use for marketing purposes and in respect of operations and development.
5. Updating information
Percat Water may contact you to ensure that the information we have in our records is still correct and to add additional information to complete your account profile.
6. Sharing of Information with Third Parties
Percat Water will not share the information that you have provided to us with subsidiaries and affiliated companies of Percat Water. Such affiliated companies will also comply with the terms of this policy.
7. Legal Disclaimer
Although we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.
8. Security
We use commercially reasonable efforts to ensure that your information is stored and maintained in a secure environment. We have implemented procedures to ensure that your information is only made available to such designated staff as necessary to carry out the stated purposes that we have communicated to you.
9. Encryption
On-line orders received by the Percat Water, are encrypted. This technology helps ensure that your information is secure as it is sent over the Internet to our server.
10. Cookies
We may make use of "cookies" on our website. A cookie is a small text file that can be placed and stored on your computer's hard disc when you visit a website for record keeping purposes. A cookie itself is not designed or intended to read any information from a user's computer (other than the contents of the cookie); rather, it is an identifier used by the Web site that originally placed it on your hard drive. The actual contents of the cookie information can be retrieved by the same server to identify the computer and subsequently to customize, monitor, or regulate the use of a site based on information stored on the host server. Therefore, cookies only identify the user's computer to the Web site which may correlate other information, including personally identifying information, with the cookie.
We use cookies to allow us to automate access and the data entry functions of our website such as to correlate online ordering information for purchases you may make while at the website (if any), tailor our website to your preferences or interests. In addition, cookies allow us to track use of our website to determine those areas which are useful or popular and those that are not thereby enabling us to improve and update our website effectively.
Most web browsers can either alert you to the use of cookies or refuse to accept cookies entirely. If you are not sure how to do this or whether you have this option you should consult the documentation that accompanied your web browser. You should be aware that if you elect not to accept cookies, some parts of the website may not function properly or permit access.
11. Changes to Privacy Policy
We may change the terms of this privacy policy from time to time in order to reflect our practices and provide greater protection for your information. Any change to this policy will be clearly displayed on this website. Any changes to this policy will not have retrospective effect. Information collected by us will be dealt with in accordance with the provisions of our policy which were in effect at the time of collection.
12. Business Transfers
The information that is collected by Percat Water is considered to be an asset. In the event that Percat Water, any affiliated company, division or portions of its assets are acquired by another company, such information may be one of the transferred assets. We will take reasonable steps to place a notification of such a transfer on our website.
13. Acceptance of Terms
By using our services, accessing our website or purchasing our services you are consenting to the practices relating to information collection and use that are described in this policy.
Any requests for access to your information, modification of your information or questions in respect of this policy should be sent to the following email address officemanager@percatwater.com.au .